2023 Citizen Satisfaction Survey Results

February 28, 2024

Thank you to those who participated in the 2023 Citizen Satisfaction Survey. Public feedback is critical in helping Council and Administration better understand the needs and opinions of residents. Information received through the survey assists Council with decision-making, long-term planning, and measures progress on advancing key Council priorities.

More than 500 residents provided their feedback on the top issues facing our community, quality of life, satisfaction with municipal services and programs, and communications and engagement. The results of the survey will be used to help inform the 2024 Budget Process and will be used to identify areas for further review or improvement. Results will also be used to benchmark success in advancing the objectives and goals in Councils Strategic Plan.

The Citizen Satisfaction Survey results were presented to Council at the February 14, 2024 Council meeting.  You can view the presentation here or review the Citizen Satisfaction Survey summary of results on LetsTalk here.